Become a Member
Join the Family
With over 2,000 animals, lush botanical gardens and a growing number of special attractions, there’s always something new to see and do here at the Jacksonville Zoo and Gardens. As a member, you’re free to explore and enjoy the Zoo as often as you’d like, all year long. It’s a great way to save money and make memories. Membership includes free admission as well as special invitations to exclusive members-only events throughout the year.
Membership isn't just great for your family – it benefits the whole Zoo. Memberships are an important source of funding for the Zoo. They help support the day-to-day demands of animal care, as well as our wildlife conservation, education and research efforts. That makes you a partner in our conservation efforts around the world!
Multiple Ways to Purchase:
Please allow up to 2 weeks for processing and delivery. There are no discounts offered on gift certificates.
1. FASTEST OPTION - Buy Online: Scroll down this page and click on the appropriate icon to purchase online today!
If your current pass cannot be found, you may be expired. Please call or renew in person.
Please allow up to two weeks for mailing cards, though it often doesn't take that long. You can also choose to have them held at the Membership Office. If you have your card(s) held at the Membership Office, you can pick up right away by showing your confirmation number.
2. Mail In: Take your renewal letter or the downloadable form and mail it to us!
You should receive your cards within 2 weeks. Mail to Jacksonville Zoo and Gardens, Attn: Membership, 370 Zoo Pkwy. Jacksonville, FL 32218 or fax to (904) 757-4315.
3. Call Us: Call (904) 757-4463 ext. 114 to renew over the phone.
Don't worry, if we don't answer, your call will be returned within 1 business day. We can mail your cards or hold them at our Membership Office--your choice!
4. Purchase In Person: Keep in mind, lines can be long. This is a very busy time of year at our Membership Office but it is our goal to get you into the Zoo as quickly as we can. Thank you for your patience.
The Membership Office is located at the Zoo's main entrance, second window on the right. Cards will be printed at time of purchase.
Please allow at least one week for processing and delivery.
It’s Easy to Join the Zoo!
Read terms before purchasing.
Free entry for one named adult.
Free entry for two named adults.
Free entry for one named adult and one unnamed guest.
||One Adult Family
Free entry for one named adult and the named children living in the members' household OR up to four grandchildren between the ages of 3 and 17.
Free entry for two named adults and the named children living in the members’ household OR up to four grandchildren between the ages of 3 and 17
||One Adult Family Plus One Free entry for one named adult and the named children living in the members' household OR up to four grandchildren between the ages of 3 and 17, plus one unnamed guest each day you visit.
||Family Plus One
Free entry for two named adults and the named children living in the members’ household OR up to four grandchildren between the ages of 3 and 17, plus one unnamed guest each day you visit
||Family Plus Two
Free entry for two named adults and the named children living in the members’ household OR up to four grandchildren between the ages of 3 and 17, plus two unnamed guests each day you visit
One additional named adult for any family or above membership level (Limit one nanny pass per family membership)
|Military, Senior and Other Discounts
The Jacksonville Zoo and Gardens offers a 10% discount on memberships to seniors (65 or older), City of Jacksonville employees (includes Fire and Police employees) and those with a Military ID. Proof of eligibility must be presented at the time of purchase. Discounts are not available online. Discounts cannot be combined with any other discount or offer. Discounts are not available on gift certificates.
Is your employer a Zoo Business Partner? You may also save 10% on memberships. Visit this page for a current list of Business Partners.
To support the Zoo at a higher level, join the Heart of the Zoo Society.
Memberships are non-transferable and non-refundable.
Named Adult: The Member listed on the membership card. Must be at least 18 years of age. These members may use the membership card to enter the Zoo during regular hours when they also show valid Photo ID. Named adults may not be changed during the membership year, but may be changed when the membership is renewed.
Member Child: For Jacksonville Zoo and Gardens Membership a child is between the ages of 3 and 17. Children 2 and under are always free.
When memberships are purchased by the parents, these children must be named on the account. If your children visit the Zoo without the named adult present, they may be asked to verify their membership at the Membership Office. Children who are not named on the Membership cannot access the Membership without a named adult present.
When memberships are purchased by the Grandparents, a maximum of 4 children may be brought into the Zoo on the membership per day. Children who are not named on the Membership cannot access the Membership without a Named Adult present.
Unnamed Guest: The unnamed guest may be a person of any age. Unnamed guests must be accompanied by a named adult in order to enter the Zoo.
All Membership Levels Include:
- Free Zoo admission for the entire year! (Excludes Special Events and After Hours Happenings)
- Discounted or Free admission to over 140 other zoos and aquariums in the U.S. and Canada. See AZA reciprocal list.
- Discounts on Zoo Train Rides
- Special Members Only Train and Carousel Discount Cards
- Discounts in all the Zoo Gift Shops
- Invitations to Members Only Events and Sneak Previews
- Free subscription to our quarterly magazine, Wild
- Free subscription to our monthly email newsletter, Animals in Your Inbox – News from the Zoo
- Discounts on Educational Camps
- Members-only stamp cards can be purchased for greater discounts on train and carousel rides.
Looking for a Zooriffic gift?
Membership Gift Certificates are available for any 1 Year Zoo Membership and will activate their membership account when the Gift Certificate is redeemed. Discounts are not available on Gift Certificates.
Please note Zoo Memberships are valid for 1 year from the date the account is activated. This date cannot be changed. If you are purchasing a Zoo Membership as a gift for someone and do not want the membership to be activated until a specific date, please purchase a Gift Membership.
Are you a Zoo member that loves to take photos? Join the Snapshot Society! Click here for more details.